App Factory (App development factory service)

By creating a factory for the development of mobile applications and services for citizens, the aim is to facilitate a newer, closer, and more fluid relationship, with newer, more proactive channels of interaction, thus bringing the administration to citizens' mobile phones.

To this end, work will be done with the open-source developer community to make a marketplace of Administration mobile applications available to citizens, which not only facilitates a more fluid and closer relationship, but also maximizes the information collected from them for the development of personalized services or the sending of alerts and notifications, establishing new, more proactive channels of interaction.

As part of this action, the Citizen's Folder, a general access point to basic citizen information, will also be updated in a simple and accessible language, offering all its services from a new mobile application.



Promote the development of quality mobile applications for the main public services offered to citizens.
Give citizens mobile access to 50% of all digital public services by the end of 2025.

Responsible entity

Ministerio para la Transformación Digital y de la Función Pública